PATIENT PARTICIPATION GROUP
As a Practice we wish to offer the best possible service to our patients and as such we would like to seek your views of how the practice works for you.
The Grove Surgery Patient Participation Group (PPG) will help to influence the decisions of the Practice, pointing the practice in the right direction and positively making a difference to our patients.
Patient input is crucial to the development of The Grove Surgery’s services, and we welcome patients from all ages and backgrounds to join our PPG. The group meetings will be held every 3 months to discuss the quality of our services, potential ways to improve the practice and methods to further local health education. The opinions, concerns and ideas that arise from these discussions are highly valued.
If you would like to join our group, you can either inform our Patient Services Manager, Heather Aitken or our Systems Administrator, Lucy Brawn.
ONLINE APPOINTMENT BOOKING AVAILABLE
If you would like to book appointments online, please bring two forms of identification (one must have a photo id e.g. passport, driving licence) to reception to register. You will then be given a username and password.
Application To Use SystmOnline
NAMED GP FOR PATIENTS
You may be aware that from April 2015 all practices are required to provide their patients with a named GP who has overall responsibility for the care and support that our surgery provides to them.
Your named GP will have overall responsibility for your care however this does not prevent you from seeing any GP in the surgery.
If you would like to know who your named GP is, or would like to request a specific doctor, please contact us on 01908 295700.
You do not need to take any further action, but if you do have any questions or wish to discuss this further please do contact us on 01908 295 700.
Opening Hours - find out when you can see a GP
Find out when our practice is open, what the GP consulting times are and what to do if you need help when the practice is closed. Find out more
Repeat Prescriptions - order your medication online
Do you need to re-order your medication? Visit our prescriptions page and complete the online form. Find out more
Like to register? We welcome new patients to our practice area
New to the area and would like to join our practice? We would be happy to help you. Fill in our registration forms and come see us. Find out more
See below for our latest CQC Report. Alternatively please visit www.cqc.org
Our CQC Report