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Noticeboard

Easter Saturday - 4th April 22015. We will be open on Easter Saturday providing appointments from 8am -11am. If you are unwell and need to see a GP Please call during these times to book an appointment at the Surgery. At all other times please call the surgery and your call will be connected to our out of hours service.

ONLINE APPOINTMENT BOOKING NOW AVAILABLE!!!!!!!!!!!

Please speak to reception about how to access this service or download the forms

Stop Smoking - Want help to quit smoking? Book an appointment with Jane our advisor. Contact reception to book. 01908 295 700.  

 

Practice Management

Miss Georgina Price

Practice Manager

Georgina joined The Grove Surgery as Practice Manager in June 2016 having worked in General Practice since 2001. Georgina is responsible for managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

 

Mrs Heather Aitken

Patient Services Manager

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

 
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