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Practice Management

Miss Georgina Price

Practice Manager

Georgina joined The Grove Surgery as Practice Manager in June 2016 having worked in General Practice since 2001. 

Georgina is responsible for managing all of the business aspects of the practice such as making sure the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology.

The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

 

Mrs Heather Aitken

Patient Services Manager

Heather started working as a receptionist here at the surgery back in 2006 but was quickly moved up to Practice Secretary.

Heather was also our Phlebotomist for many years and was promoted to Patient Services Manager in 2016 after proving to be a very popular member of our team with both staff and patients.

Mrs Lucy Brawn

Systems Administrator

Reception

Reception/Administrators 

Our admin staff play a fundamental role within our practice. Not only do they look after the reception area, answer the telephone promptly, make appointments for patients and resolve patient queries, they offer a vast amount of admin support and are charged with a number of individual roles.

It is a very demanding and busy role and we're very lucky to have an amazing team.

 

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