Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- using your NHS account (through the NHS website or in the NHS App)
- using the GP online system: Systm Online
- by calling 01908 295700
- in person
If you would like to obtain your repeat prescription in the practice, please leave all requests for prescriptions with the receptionist, using the tear off slip given with your last prescription and clearly indicating the items you require.
We currently accept requests over the phone by answer phone so please remember to include your name, address, and contact number.
If you run out of medication over the weekend or bank holiday, you can go to your nearest pharmacy and they will dispense an emergency supply. You will be required to provide proof of what you are taking, so please take your medication slip or the packaging.
Prescriptions issued by The Grove can be dispensed at a community pharmacy of your choice, however Peak pharmacy on Netherfield is located closest to the practice. Each day Peak pharmacy, Boots CMK and Boots Bletchley collect prescriptions.
If you want to save yourself a journey to the surgery please contact the pharmacy directly, ask that they collect your prescription and then collect your medication directly from the pharmacy at a pre-arranged time.
Collecting your prescription
You can usually collect your prescription 2 working days after you have ordered it.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- at any pharmacy that accepts repeat prescriptions
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription contact us.
Medication reviews
From time to time you will be asked to make an appointment for a medication review with the doctor and you will not be given any medication until this has been done. This is for your own benefit, so please make an appointment as soon as possible to avoid any delay in obtaining your medication.
Prescription charges
Find out more about prescription charges.
What to do with old medicines
Take it to the pharmacy you got it from. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private room where you can discuss issues with pharmacy staff.